• Application Development Engineer

    Job Locations US-IL-Oswego | US-WA-Marysville | US-IL-Oswego
    Posted Date 4 weeks ago(5/23/2018 9:14 AM)
    Job ID
    2018-1061
    # of Openings
    4
    Category
    Engineering
  • Overview

    Assists sales representative in selling the organization’s products and services by providing technical expertise to prospective and established customers. Stays aware of current trends and equipment related to the organization’s products and services. Working with customers to develop product to successfully meet their grinding needs. A strong relationship with sales force and production team is important to this position.

    Responsibilities

    1. Work with production team to ensure product meets customers’ needs.
    2. Convey value propositions to customers by maximizing their machine efficiencies with Radiac product.
    3. Provide technical support and training to sales team and customers.
    4. Acquire and maintain a level of product knowledge and application.
    5. Support of Market Manager when traveling to customers to help build a strong customer relationship and maintain current business.
    6. This position will sit in on project teams to setup transition from concept to in the field.
    7. Champion of product knowledge, practices, manufacturing processes when businesses are consolidated or acquired.
    8. Train customer service and sales team on technical product knowledge, pricing information and strategy.
    9. Maintenance of customer base, including estimation of potential, customer specific reporting, etc.
    10. Planning, implementation and collection for results for tests at customers.
    11. Forwarding market and application information to Marketing Managers, ADE or Territory Managers.
    12. Supplying data for the application data base, especially in respect to tests and simulations.
    13. Participation in drawing up application guidelines.
    14. Ability to travel 50% of the month.

    Qualifications

    The qualified candidate will have an Engineering degree and 3 years+ research or industrial experience in machining, grinding, lapping, polishing of engineering materials.

    Additionally a familiarity with statistical tools, data analysis and drawing conclusions based on a collection of basic data and interpretation, project leadership including project management, team collaboration, excellent oral and written communication skills, and strong Microsoft Office skills.

     

    Product and industry knowledge including Metallurgy is desired

    • Processing knowledge of phenolic and epoxy resin
    • Physics and chemistry of high temperature ceramic composite
    • Electroplating and electro less plating
    • Knowledge of proper and safe handling of chemicals and the environment

    The ability to manage customer problems and come up with solutions, work with sales to explain the use and application, provide an on-site customer support when needed and the ability to see quality issues versus application misuse will enable a candidate to be successful in the job..

     

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